Frequently asked questions
If something here doesn't answer it, write to us.
- How much does one question cost?
- Starts with ₹6 per question. Each product specifies the price at suitable pages. No hidden fees.
- How long until I receive an answer?
- Most questions are answered within 5 hours. If not answered within 7 days, you are eligible for a full refund.
- Do I need to create an account?
- No password to remember. We verify you with a one-time code sent to your phone or with a simple Google sign in.
- Is my information private?
- Nothing is shared publicly without your approval.
- What if my question isn't answered?
- Write to us via the Contact page and we'll process a full refund. See the Refund Policy for details.
- How many questions can I ask?
- You can have up to five pending questions at a time. Once those are answered, you can ask more.
- Can I ask in Hindi?
- Yes. Ask in Hindi or English — answers will be in the same language.
- What is Vedic Prashna?
- Vedic Prashna (also called Prashna Jyotish or horary astrology) is an ancient branch of Vedic astrology that reads the chart cast for the exact moment a sincere question is asked — rather than your birth chart. No birth details are needed.
- How is Vedic Prashna different from a birth chart reading?
- A birth chart (natal chart) is based on the date, time, and place of your birth. Vedic Prashna is based on the moment you ask your question. Prashna is ideal when you don't know your exact birth time or want an immediate answer to a specific situation.
- Why does the 'Ask a Question' service need my birth details?
- The 'Ask a Question' service uses your birth chart (natal chart) for a deeper, personalised reading. Your date, time, and place of birth allow our counsellor to analyse your specific planetary placements and give a more precise answer.
- How is the quality of 'Ask a Question' answers ensured?
- Each answer is reviewed personally by one of our trained Vedic astrology counsellors. Our team reviews every question before responding. If you are not satisfied, you can write to us and we will review the answer.
- What happens during a Personal Consultation?
- A Personal Consultation is a live one-to-one voice call with one of our Vedic astrology counsellors. You can ask multiple questions covering astrology, numerology, and life decisions. The call is typically scheduled within 24–48 hours of booking.
- What is Jyotish (Vedic astrology)?
- Jyotish — often called Vedic astrology — is the ancient Indian system of astrology rooted in the Vedas and classical texts like Brihat Parashara Hora Shastra. It uses the sidereal zodiac and planetary periods (dashas) to analyse tendencies, timings, and karmic patterns.
- Is Vedic astrology accurate?
- Vedic astrology has been refined over thousands of years as a tool for self-understanding and timing guidance. Our counsellors apply classical principles faithfully. Treat any astrological guidance as one perspective — not as a certainty — and make your own informed decisions.
- What payment methods are accepted, and is my transaction secure?
- We accept UPI, credit and debit cards, netbanking, and wallets via our payment gateway partner. All transactions are processed over encrypted connections (HTTPS). We do not store any card or payment information on our servers.